Privacy Policy

1. Introduction

RateDaycare ("we," "our," or "us") operates the website ratedaycare.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using the site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

• Account information (name, email address) when you sign in with Google
• Reviews, ratings, and comments you submit
• Messages sent through our contact form (name, email, message content)

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate location
• Pages visited, time spent, and referral URLs
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the website
• Display your reviews and ratings publicly
• Respond to your inquiries and support requests
• Improve our website, features, and user experience
• Send occasional communications related to your account (we do not send marketing emails)
• Detect and prevent fraud or abuse

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Public reviews: Reviews, ratings, and your display name are visible to all visitors.
• Service providers: We use third-party services (e.g., Vercel for hosting, Neon for database, Google for authentication) that may process data on our behalf.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.

5. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We do not use advertising or third-party tracking cookies. You can configure your browser to refuse cookies, but some features of the site may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. All data is transmitted over HTTPS. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and reviews for as long as your account is active. If you wish to delete your account and associated data, please contact us at hello@ratedaycare.ca.

8. Your Rights

Under applicable Canadian privacy legislation (including PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing

To exercise any of these rights, email us at hello@ratedaycare.ca.

9. Children's Privacy

Our website is intended for use by adults (parents and daycare providers). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@ratedaycare.ca.